Our Story

Founded in 1985, CareTech SE is the brainchild of Jan Eric Larson. Larson founded CareTech shortly after developing the Attendo protocol for medical alarm dialers and then subsequently selling this to Tunstall in the UK. A resident of Kalix—a municipality in Sweden, Jan Eric started developing the CareTech brand of medical alarm dialer units after his sale to Tunstall.

Three years on, CareTech SE released its first hardwired nurse call system in 1989. The system was built to supplement the radio medical alarm dialer units and radio systems that had already been developed. After ending his working relationship with Tunstall, Bob Ryan travelled from Australia to Sweden and with a handshake deal became the CareTech distributor for Australia and New Zealand.

A start-up company, CareTech is owned by the Ryan family which includes Bob, his wife Sharyn, and their two sons. Over the years, the Ryan Family have supplied nurse call systems to many independent aged care facilities throughout South-East Queensland. Ozcare—a provider of aged care facilities and homecare in Queensland, was the first organization to source CareTech’s equipment. Ozcare continues to use CareTech in its 13 sites.

In 2004, CareTech recruited Matt Ryan as the Sales and Marketing Manager and in 2005, he took over as Managing Director. Today Matt is the CEO of the company.

100% Australian owned and operated, CareTech designs and manufactures nurse call solutions in Brisbane. The company has its office & warehouse in Clontarf while its PCB board manufacturing plant is in Underwood. Our team is available to talk over your requirements and will work personally with your organization to not only resolve problems, but also to build your exact solution.

 

The Caretech Team

The dedicated team at CareTech

 

Working Practices & Core Values

In healthcare, making the right decisions requires visibility into every aspect of an operation and the insight to make changes that positively impact staff and patients. CareTech’s healthcare solutions give you the kind of actionable insights that lead to optimal care. Additionally, CareTech has a culture that encourages personal growth of staff and strengthening relationships with customers both internally and externally.

With dedicated critical thinking, the CareTech team created 9 points of culture that are endorsed and embraced by the team. Even as CareTech’s team works tirelessly, to leverage all the company’s capabilities in service of our successfully completed projects; they hold true to 9 enduring principles that are as follows:

  • Gratitude
  • Excellence
  • Creativity
  • Teamwork
  • Motivation
  • Comradery
  • Change
  • Accountability
  • Honesty/Integrity

In addition to this, a culture meeting is held once every week to give our team an opportunity to share.

Our Mission

At CareTech we don’t believe in excuses. While many businesses pay lip-service to their customer-first attitudes, we go the distance to prove our dedication.

Our Management and operational staff have years of experience of facilitating those in the aged care and healthcare industries. Additionally, our solutions are built specifically to help our customers identify, track, locate and monitor the condition of every patient, staff and asset in their organization, ensuring better outcomes for their patients – and their bottom line.

CareTech enables real-time communication from the time patients are admitted to the time they are discharged, resulting in measurable improvements to patients’ experience and quality of care. With our IP Nurse Call and RTLS systems, we aim to ensure the following for our customers:

  • The visibility needed to optimize patient safety throughout the entire care journey
  • Enhanced staff collaboration with real-time location sharing among colleagues
  • Optimized inventory and streamlined supply chain due to real-time location technology

Feel free to test out our equipment, or expertise of our team members, we have full confidence that your trust will be rewarded.

Our Team

Matt Ryan

Managing Director

Steve Ryan

Aged Care Project & Support Manager

Ange Rauchle

Relationship & Marketing Director

Nicola Phillips

Financial & Inventory Controller

BA(Hons) Bus GradDipAcc

Tori Edwards

Warehouse & Stock Controller

Jack Christopher

PROJECT & SUPPORT MANAGER

Gordon Williamson

Quality Assurance & Special Project Manager