Consultancy & Accreditation

Once an organisation has defined its’ needs to progress to the next level, a decision maker will define the scope, cost and a time-frame of the project. The role of CareTech as a consultancy company is to support and nurture the customer from the inception of the project until completion. This ensures the project is delivered not only within the required scope, time and cost but also with complete customer satisfaction. We do this by conducting the following:

Project scoping and planning


The usual problem is that an organization doesn’t know the detail of what the Nurse Call project is going to deliver, including all the systems that it must communicate with, until it starts the project process or in some severe cases until the project has been delivered unsuccessfully. In some situations, the incremental effort in some projects can lead to a significant blowout of timeframes and substantial financial losses.

Business process and system design


The scope of a project is linked intimately to the proposed business processes and systems that the project is going to deliver. Regardless of whether the project is to launch a new Nurse Call system, add RTLS to an existing Nurse Call system, or maybe just to discontinue unutilized equipment, the change will have some impact on facility operations, processes and systems. The documentation of your business processes and system requirements are as fundamental to project scoping as an architect’s plans would be to the costing and scoping of the construction of a building.

Project management support


The most successful projects are always those that are driven by a team member who has the authority, vision and influence to drive the required changes in a business. An organisation is highly unlikely to realize the changes unless they have these focussed people on board. However, the project leadership role typically requires significant experience and skills which are not usually found within a company focused on day-to-day operations. CareTech can provide these skilled and focussed individuals to your organisation as external project managers.