CareTech — Header (current menu)
CareTech — Section 01: Hero (video background)
Nurse Call & Care Technology

Because every call is someone's moment of need

Behind every call button is a person and a care team doing their best under pressure. For more than 35 years, CareTech has designed and manufactured nurse call systems that make sure no call goes unheard, so your people can stay focused on what they do best: caring.

See Our Solutions
Nurse ready to respond to a call
CareTech — Section 02: Trust Bar
Trusted by healthcare providers Across Australia

Caring for the people who care for others

CareTech — Section 03: USP Cards
What Sets Us Apart

Built so nothing slips through

Real Time Monitoring

You can't fix what you can't see. Every call point, annunciator and device is monitored in real time, with built-in reporting that flags issues before they become failures no more finding out something was down after the fact.

Learn more

IP System

A true-to-the-call-point IP system, so every call is traceable to the exact room and moment it happened clarity your team and your auditors can rely on.

Learn more

RTLS

When minutes matter, searching wastes them. Optional real-time location services help you find staff, residents and equipment the moment they're needed.

Learn more
CareTech — Section 05: Industries Panels
Who We Work With

Different settings. The same promise.

A hospital ward, a residential aged care home and a supported independent living dwelling are three very different places — with one thing in common. When someone calls, they need an answer.

CareTech — Section 04: Solutions Grid (no photos)
Our Solutions

Every facility is different. Your nurse call should be too.

Whether you're retrofitting an older wing, expanding, or building new, one size never fits all. Choose the system that fits your building, your budget and your team.

IP System

A true-to-the-call-point IP system built for facilities that need every call traceable to the exact room and moment it happened.

  • True to the call point
  • Real time monitoring & reporting
  • RTLS ready
Explore IP System

Wireless & Radio

Flexible systems for buildings where running new cable isn't practical — ideal for older wings, refurbishments and staged upgrades.

  • Retrofit friendly
  • No major rewiring
  • Scales wing by wing
Explore Wireless

RTLS

Real time location services so your team can find staff, residents and equipment the moment they're needed — instead of searching for them.

  • Locate staff & residents
  • Track equipment
  • Integrates with nurse call
Explore RTLS

Pendants & Peripherals

The everyday devices your residents actually touch — designed and manufactured by CareTech to work seamlessly with every system we build.

  • Call pendants
  • Floor & bed sensor mats
  • Designed to suit every system
Explore Accessories
CareTech — Section 06: Real Time Monitoring
Real Time Monitoring

Know it's working. Before someone tells you it isn't.

The worst way to discover a call point is offline is when a resident presses it. CareTech systems watch themselves — so your team finds out about a problem from the software, not from an incident report.

  • Every device, watched continuously

    All call points, annunciators and nurse call equipment monitored in real time across the whole facility.

  • Told when something goes offline

    The system notifies you when a device stops responding, so faults get fixed while they're still just faults.

  • Reporting built in, not bolted on

    Reporting software comes as part of the system, giving you visibility across every call and every device.

  • Traceable to the room and the moment

    With a true-to-the-call-point IP system, every call is tied to an exact location and time — clear evidence when you need it.

Explore the Software
CareTech monitoring and reporting dashboard
Monitoring live Every call point, all the time
CareTech — Section 07: 35 Year Timeline
Our Track Record
0+

Years in nurse call — experience your residents feel,
even if they never see it

Systems that have to work at three in the morning aren't built overnight. Every generation of CareTech technology has been shaped by what we learned from the last one.

CareTech — Section 08: Mission
Our Mission

We don't believe in excuses.

We believe in going the distance to prove it — because the people in your care don't get to wait for a better explanation.

You've heard plenty of promises about "customer-first" service. We'd rather prove it. Our management and operational teams have spent years alongside people in aged care and healthcare, and we know the pressure you're under: more scrutiny, tighter budgets, and residents and families who deserve nothing less than your best.

That's why our solutions are built to help you identify, track, locate and monitor the condition of every patient, staff member and asset in your organisation — better outcomes for the people in your care, and for your bottom line.

Read more about CareTech
CareTech — Footer (dark)

Acknowledgement of Country

CareTech acknowledges the Traditional Custodians of the lands on which we live and work, and pays respect to Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples in every community where our systems help care for others.